Last Updated: October 2023

Welcome to Knifeworks Sales Store (operated by cheapknifeshop.com). These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

At Knifeworks, we specialize in providing high-quality tactical gear, knives, and outdoor tools to enthusiasts and professionals worldwide. Our commitment is to offer exceptional products while ensuring a transparent and secure shopping experience.

1. Acceptance of Terms

By accessing and using cheapknifeshop.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or purchase our products.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the Site after any changes constitutes your acceptance of the new Terms and Conditions.

2. User Obligations and Responsibilities

As a user of our Site and customer of our store, you agree to:

  • Provide accurate, current, and complete information during the registration and checkout process
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable local, state, national, and international laws regarding knife ownership, carrying, and use in your jurisdiction
  • Use our products responsibly and lawfully
  • Not use our Site for any illegal or unauthorized purpose
  • Be at least 18 years of age (or the age of majority in your jurisdiction) to purchase any products
  • Verify that the products you purchase are legal to own and possess in your location

You are solely responsible for understanding and complying with all laws applicable to your purchase, possession, and use of any item purchased from our store.

3. Products and Services Description

Knifeworks Sales Store specializes in:

  • Tactical knives and gear
  • Outdoor and survival tools
  • Specialty knives including automatic and assisted-opening knives (where legal)
  • High-quality brands including 5.11 Tactical, Bark River Knives, Al Mar, and others

Product Information

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Restricted Items

Certain products (such as automatic knives and assisted-opening knives) may be subject to legal restrictions in some jurisdictions. It is your responsibility to determine the legality of any product in your location before purchasing.

We cannot accept returns of automatic knives or assisted-opening knives due to their specialized mechanisms and legal considerations, as noted in our Returns Policy.

4. Order and Payment Terms

Order Processing

All orders are subject to product availability and acceptance by Knifeworks. We reserve the right to refuse any order for any reason, including but not limited to:

  • Product unavailability
  • Errors in product or pricing information
  • Suspected fraudulent activity
  • Shipping restrictions to your location

Orders are processed within 1-2 business days after payment confirmation.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Pricing and Taxes

All prices are shown in US Dollars. We reserve the right to adjust prices at any time without notice.

You are responsible for any customs duties, import taxes, or other fees imposed by your country’s customs authorities. These charges are not included in the product price or shipping cost.

5. Shipping Policy

We ship worldwide excluding Asia and certain remote regions. By placing an order, you acknowledge that we may share your address information with third-party shipping carriers to fulfill your order.

Shipping Options

We offer two shipping methods:

  • Standard Shipping (DHL/FedEx): $12.95 flat rate. Delivery within 10-15 business days after shipment.
  • Free Shipping (EMS): Available for orders over $50. Delivery within 15-25 business days after shipment.

Delivery

Delivery times are estimates and not guarantees. We are not responsible for delays caused by shipping carriers, customs processing, weather, or other events beyond our control.

You are responsible for providing a complete and accurate shipping address. We are not liable for orders shipped to incorrect addresses provided by customers.

6. Returns and Exchanges

We stand behind the quality of our products. Please review our detailed Returns & Exchanges Policy on our homepage for complete information. Key points include:

  • Most items may be returned or exchanged within 15 days of receipt
  • Items must be in original, unused condition with all packaging and documentation
  • Automatic knives and assisted-opening knives cannot be returned due to their specialized mechanisms
  • Original shipping costs are non-refundable
  • Return shipping is the customer’s responsibility

To initiate a return or exchange, contact our customer service team at [email protected] within 15 days of receipt for a Return Merchandise Authorization (RMA) number.

7. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, product names, and software, is the property of Knifeworks Sales Store or our suppliers and protected by international copyright and trademark laws.

You may not use, reproduce, modify, or distribute any content from this Site without our express written permission. The Knifeworks name and logo are trademarks of our company.

8. Limitation of Liability

To the fullest extent permitted by law, Knifeworks Sales Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the Site or our products
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our Site
  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Site
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site

Our total liability to you for any claim arising out of or relating to these terms or our products, whether in contract, tort, or otherwise, is limited to the greater of $100 or the amount you paid us to use the applicable product(s) or service(s) in the six months preceding the event giving rise to the claim.

Product Use Disclaimer

Knives and tactical gear are inherently dangerous if misused. You assume all risks associated with the use, handling, and storage of any products purchased from our store. We are not responsible for any injury, damage, or loss resulting from the use or misuse of our products.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

Any dispute arising from these terms or your use of our Site shall be resolved through informal negotiations first. If informal resolution fails, both parties agree to submit to binding arbitration in Virginia Beach, Virginia, rather than litigation in court.

10. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which explains how we collect, use, and protect your personal information, is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our practices.

11. Contact Information

For questions about these Terms and Conditions or any other concerns, please contact us:

Email: [email protected]

Address: Knifeworks Sales Store
3353 Murry Street
Virginia Beach, VA 23464
United States