Last Updated: May 2024

At Knifeworks Sales Store, we value the trust our customers place in us when they choose to purchase our high-quality knives and outdoor tools. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website cheapknifeshop.com or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.

1. Information We Collect

We collect information to provide you with a seamless and secure shopping experience. The types of data we collect include:

  • Personal Identification Information: Name, email address, shipping address, billing address, and phone number.
  • Payment Information: Credit/debit card details (processed securely via third-party payment processors; we do not store full card details on our servers).
  • Technical Data: IP address, browser type, device information, and pages visited on our site.
  • Usage Data: Information about how you interact with our website, including products viewed, time spent on pages, and referral sources.
  • Communication Data: Records of correspondence when you contact our customer service team via email or other channels.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.
  • To communicate with you about your orders, account, or inquiries.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To send marketing communications (if you have opted in), such as newsletters or promotions related to knives and outdoor gear.
  • To prevent fraud and enhance the security of our website and transactions.
  • To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions.
  • Shipping Partners: To deliver your orders globally (excluding remote regions as specified on our site).
  • Service Providers: Including IT support, marketing agencies, and customer service tools, who assist us in operating our business.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.

All third parties are contractually obligated to handle your data securely and in accordance with applicable privacy laws.

4. Data Storage and Security

We store your data on secure servers located in the United States. We implement industry-standard measures to protect your information, including:

  • Encryption technologies (e.g., SSL) for data transmission.
  • Regular security assessments and monitoring to prevent unauthorized access.
  • Limiting access to personal data to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request a transfer of your data to another service.

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for site functionality, such as shopping cart and checkout processes.
  • Analytical Cookies: To understand how visitors use our site (e.g., Google Analytics).
  • Marketing Cookies: To display relevant ads based on your interests.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Knifeworks Sales Store
3353 Murry Street, Virginia Beach, US 23464
Email: [email protected]